Training
Leadership for Client Service Pros
Although this curriculum was designed with agency executives in mind, it can be tailored for leaders in any sector.
These modules are inspired by my experience as a leader on both agency and corporate teams.
How to increase client/customer trust, empower cross-functional teams, unlock growth, navigate organizational politics, and sharpen strategic acumen.
Topics
18 60- or 90-minute modules. Can be delivered in person or virtually as individual sessions or a full curriculum.
Timing
New Manager Boot Camp
Foundational skills for first-time managers.
This series equips new managers to make the transition successfully from team contributor to people manager.
Shifting from Peer to Boss, Giving Feedback Like a Pro, Advocating for Your Team, Delegating Efficiently, Managing Overwhelm, Demystifying Strategy
Topics
Six 60-minute modules. Can be booked individually or as a full curriculum.
Timing
Writing for Impact 101
This training can be customized by level.
A hands-on workshop that helps professionals frame and communicate strategic recommendations with clarity and impact.
Timing
2-hour session
“Stephanie always encourages you to raise your bar. Her approach is direct and challenging, but always approachable. She leverages her understanding of individual and organizational motivations to train teams effectively.”
— Corporate Marketing SVP